Frequently Asked Questions

General

What does a private investigator do?


Private Investigators help clients mitigate and manage risk. Should we trust what we see on a resume or what a potential business partner tells us is the truth? Or, should we trust, but verify this information with the help of an experienced investigator?




When should a private investigator be hired?


Hire a licensed private investigator to help you solve a problem when all the other avenues taken to solve it have failed. A private detective can alleviate stress for the client and allow an experienced objective investigator to find the answers.




How much does a private investigation cost?


Depending on the type of investigation, a private investigator may charge by the hour including the cost of any mileage, reports, records, or databases fees. These expenses are generally passed to the client. Some larger private investigations may require a retainer in which the hourly rate and costs are debited from over the course of the investigation.





Workplace Investigations

What is a workplace investigation?


A workplace investigation is performed when there is an allegation of unethical behavior, misconduct or a breach in company policy.




What are the steps to an investigation?


A workplace investigation begins with organized informational interviews and establishing rapport with witnesses involved in the situation. Through these interviews, details are developed that uncover the context of the situation. A review of the facts and supplementary interviews may also be required. To conclude the investigation, a detailed report is submitted to human resources for a final review or decision.




What do you do at a witness interview?


A witness interview is an opportunity to provide details or clarifications regarding a workplace situation. The investigator’s goal is to establish an understanding from the witness regarding what happened.




When should an external investigator be hired for workplace investigations?


External investigators are valuable professional resources for workplace investigations as they have no stake in the outcome of the investigation. Furthermore, a third-party is impartial and allows the client to make a decision based on the facts.





Background Checks

Why do a background check?


Background checks are an investment in risk mitigation and employee retention for your business. Hiring and interviewing is time consuming. Trust, but verify the information candidates provide on the resumes by conducting due diligence before hiring.




How long does a background check take?


A pre-employment background check typical takes a few weeks depending on the package selected and any add-ons requested. An employment screening check can take slightly longer if reference, employment, or education verification is performed.




What’s included in a background check?


Background check packages can include the following: SSN trace, nationwide criminal database search, sex offender registry, transcript verification, county court check, drug-screening, driving record, employment verification and monthly criminal monitoring, drug-screening, and a social media report.




What’s not included in a background check?


A background check cannot predict future behavior or the risk of conflict in the workplace. There is never a guarantee that all information a background check yield will be 100% accurate. That’s why Blue Eagle Security Solutions follows federal credit reporting act (FCRA) requirements to alert candidates to any derogatory information located during the employment screening process.





Open-Source Intelligence

What is open-source intelligence (OSINT)?


Open-Source Intelligence or OSINT is information, records or images obtained from research on the public internet or publicly available resources. Learn more in our article about OSINT.




Why is OSINT important?


OSINT or Open-Source Intelligence is often overlooked when conducting due diligence or background investigations. OSINT can provide potential witnesses, and a framework to guide the beginning of an investigation or research into a person or business. OSINT information can be evidence and used in court if authenticated and relevant.




What does an open-source intelligence investigator do?


An open-source intelligence investigator researches and collects publicly available data, records, newspaper articles, and images from a wide variety of reputable sources. The information is vetted across multiple databases and compiled into an objective and factual report.




What type of information does competitive intelligence provide?


Competitive intelligence is for clients who are looking to get an edge on an opponent through research and data solutions. OSINT and SOCINT techniques and resources are used to collect information and report on their opponent’s business practices and reputation.




What is social media monitoring?


Social media monitoring is a relatively new method that employers use in order to avoid negligent hiring, increase retention or for employee supervision purposes. Many organizations today are shifting to proactive social media policies and using monitoring from licensed private investigators to provide business intelligence to make informed decisions.




What is social intelligence (SOCINT)?


SOCINT is information, images or meta data collected on a person or business from a variety of social platforms, such as Twitter, Facebook, TikTok, Instagram and more.